Terms & Conditions

In order to use www.echelonproducts.com you must read and agree to our Terms & Conditions. They are for your protection and outline our obligations to you, the client. If you remain in any way uncertain, please call our Australian office on +612 9310 2796, or send us an email.

By purchasing a product from this web site you agree to be bound by these Terms and Conditions.

Depending on your location, prices are quoted in US dollars (USD), Australian dollars (AUD) or UK pounds sterling (GBP). Prices may vary from one currency to another and are not linked by the relative exchange rate at any particular time. Variations in prices may be due to local conditions such as overheads, duties and taxes.

Order Information
All orders placed by you are in effect an offer by yourself to purchase a product from Echelon Products Pty Limited (Echelon Products) for the price quoted within the web site (plus freight and other specified additional charges).

Echelon Products may accept or reject your offer for any reason, including the following: the unavailability of requested product; an error in the price or the product description posted on this web site; or an error in the order placed by you. Your contract with Echelon Products will only be recognised after you have fully paid for your order and Echelon Products has advised you that it has accepted your order and your receipt has been issued.

Prices of products, services, freight and other subsequent charges as displayed within this web site are current at the time of issue, but may change at any time and are subject to availability. Prices are not free from error.

Echelon Products will retain ownership of the products you order until you have made complete payment for said products. All risk in the products will pass to you, the purchaser, on dispatch. You are responsible for any government imposed taxes, duties or other liabilities, or any additional charges that may be incurred as a result of your purchase. Echelon Products is not responsible for any loss or damage to products caused via transit.

Delivery and/or lead times stated on this web site are indicative only. Echelon Products will not be liable for any failure to meet these expected delivery times. The purchaser understands and agrees that they shall not be entitled to withdraw or modify any commitment made for the purchase of products from this web site once that commitment has been made.

If the requested product is not in stock, Echelon Products will contact the purchaser, and inform them of the general expected date of availability. At that point, if the purchaser is unhappy with the expected availability date they can cancel the order.

Returns and Exchanges Policy
Your satisfaction is our main concern. If you are unhappy with an item you can exchange it within 14 days from receipt. In order to do so, you must follow the instructions listed below. If you would like to speak to one of our representatives please contact us on +612 9310 2796 during business hours or email us at info@echelonproducts.com

You must return the goods to us within 14 days of receipt at the address stated on your invoice. You must pay the carriage on the item’s return, while we will pay carriage on delivery of the new item.

It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit.
Except where required by law, all returned products must be:

  • In a new, unused, unmarked and original condition
  • Undamaged
  • In a saleable condition upon return

Before you return the item you must notify us of the return by phone or email. Echelon Products is not responsible for any item that is not returned in a new, unused, unmarked and original condition. We will not accept the return of any item which is considered marked or imperfect. If you consider the item flawed or faulty upon delivery, please contact us immediately to discuss its return.

You must comply with all proprietary and copyright notices on this site. This website is owned by Echelon Products and its associates, and subject to copyright. The information on this Site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not in any form or by any means:

(a) copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this Site;

(b) alter, de-compile, disassemble, reverse engineer or modify any material or information that you receive from this Site which can be accessed through this Site; or

(c) use or apply, for commercial purposes any material or information on this Site, without the prior written consent of Echelon Products.
Any software which you down load from this Site is governed exclusively by the licence terms accompanying the file or the terms of the licence agreement which accompanied the original product licensed by you which you are updating, and by down loading such software you agree to abide the terms of the licence. You must not reproduce or redistribute any software otherwise than in accordance with the relevant software licence.

All trademarks, brands and names appearing on this site are the property of their respective owners.

Nothing contained on this Site should be construed as granting any licence or right of use of any trademark or part of any trademark displayed on the Site without the express written permission of Echelon Products or third party owner.

Email Addresses
Echelon Products may use your e-mail address to update you on company news, new products or special promotions. Please contact info@echelonproducts.com if you do not wish to receive such information.

Governing Law
These Terms and Conditions are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.

Nothing contained in these Terms and Conditions derogates from Echelon Products’ right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Echelon Products with respect to that use.

 Contacting the Website
If you have any questions about this Statement, the practices of www.echelonproducts.com with respect to personal information or your dealings with this Web site, you can contact us at info@echelonproducts.com or telephone +612 9310 2796.

This Website is owned and operated by Echelon Products Pty Limited (ABN 65 002 598 585).

The following Terms and Conditions govern the use of the Echelon Products Pty Limited (“Echelon Products”) Website (“Site”), the materials and information contained therein and related services made available to you via this Site.

If you do not agree to these Terms and Conditions, please do not visit or use the Site.

General Disclaimer
Echelon Products, its representatives and associated agents are not liable to you or any other for any loss in connection with the use of this Site or a Linked Web Site. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

Exclusion of Liability and Overall Disclaimer
The materials and information provided on this Site and related communications are provided on and “as is” basis. Echelon Products assumes no responsibility for, and makes no representations to you or any other person with respect to the accuracy of the information on this Site. Any reference to products or services on this Site is for information purposes only and does not constitute an endorsement or a recommendation of those products or services by Echelon Products. Subject to any non-excludable provisions in the Trade Practices Act, 1974 (Australia), Echelon Products expressly disclaims any implied or express warranties or conditions of any kind, including warranties of merchantable quality, fitness for a particular purpose, or non-infringement of intellectual property rights relating to information or materials accessible from or on this Site. Echelon Products shall not be liable to you for any damages whatsoever including, but without limitation, special, indirect, consequential or incidental damages, and including, but without limitation, damages resulting from use of or reliance on the materials or information presented on this Site, loss of profits or revenues, business interruption, loss of programs or other data on your information systems or costs of replacement goods, or otherwise, even if Echelon Products is expressly advised of the possibility of such loss or damages.

The Terms and Conditions are effective until terminated by Echelon Products and Echelon Products may terminate this agreement and your access to the Site at any time without notice. In the event of termination you are no longer authorised to access the Site, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms and Conditions will survive.

Privacy Policy
It is your responsibility to read and familiarise yourself with the Echelon Products Privacy Policy. To do this, go to the Privacy Policy link at the bottom of the home page. You must not use this site if you are under the age of 18 without the consent of your parent or guardian who must read and agree to the Echelon Products Privacy Policy and Terms and Conditions.

You acknowledge and agree that we have the right to access and disclose your information in order to comply with applicable laws and lawful government requests, and to protect Echelon Products or its users.
We shall share your personal data with companies and organisations in order to enable us to perform credit checks and you hereby consent to us so doing.

Your Activity
You use this site at your sole risk. You agree that you will be personally responsible for your use of this site and for all of your communication and activity on this site. We reserve the right to deny you access to this Site, or any part of this site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

Links and Third Party Representation on this Site
Echelon Products makes no representations or warranties about any other website which you may access through this Site (“Other Website”). When you access an Other Website, that Other Website is independent from this Site, and Echelon Products has no control over the content on that Other Website. Any link to an Other Website is provided as a convenience to users of this Site. Other Websites are not under the control of Echelon Products, Echelon Products is not responsible for the accuracy of any information on any Other Website. Echelon Products does not monitor or review the content of any Other Website. You must take your own precautions to ensure that any Other Website that you access by link from this Site is free from viruses, worms, trojan horses and other material of a destructive nature.

In General

In this Site:
“Echelon Products” means Echelon Products Pty Limited (ABN 65 002 598 585) and its subsidiaries, associates and officers unless otherwise stated.

“Other Website” means websites of persons or entities other than Echelon Products, which are linked to and, from this Site.

“Your Information” means any information from which your identity is apparent or can be reasonably be ascertained.

“Site” means the whole or any part of the web pages located at www.echelonproducts.com (including the lay-out of this Site, individual elements of the Site design, underlying code elements of this Site, or text, sounds, graphics, animated elements or any other content of this Site.)

“We” and “us” refer to Echelon Products, and “our” has the same meaning.

“Third Parties” means persons or entities represented on the Site other than Echelon Products.

© 2023 Echelon Products All Rights Reserved.

Not to be reproduced. All third party trademarks mentioned or displayed on this Site are the property of their respective owners.